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Ainsley Court Guest House Booking Terms and Conditions

Terms and Conditions


Prices

The price of the accommodation includes the following:

Electricity, linen, cleaning, hot water central heating, (Breakfast if included in booking).

Extra cleaning charge may be imposed should it be deemed necessary.


Breakfast

Fixed price breakfast includes a choice of full English or vegetation breakfast, cereals, toast & preserve, Orange juice, tea or coffee. 


Additional charges apply for special dietary requirements.   


Smoking

We operate a 100% no smoking policy.


Arrival

Your accommodation will be available from 3pm on the day of arrival, unless otherwise arranged.

We will not be able to accommodate you if you arrive earlier than the agreed time, as we will be busy preparing your room.  

This property does not offer after-hours check-in, guests arriving late won't be able to check in after 9 pm unless otherwise arranged.


Departure

Please be ready to leave the room by 10am on the day of departure, unless otherwise arranged.


Special Requests

Please note that all Special Requests are subject to availability and additional charges may apply.


Pets

Sorry, we do not allow pets.


Children

Minimum age for Children is 12 years.

No capacity for extra beds.


Cancellation  

Please refer to the cancellation policy agreed to at the time your booking was made.

We recommend that guest take out travel insurance to cover any costs incurred by  cancelling a booking.


Damage and Breakages  

Please take care when staying in our property. You are responsible and liable for any breakages or damage, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur.


Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.


Consideration  

Please consider other guests and keep the noise to a minimum especially after 11pm to avoid disruption to guests in other rooms.  


TAKEAWAY FOOD

No takeaway food allowed in guest bedrooms, guests are welcome to use the dining room and the facilities provided.  


We reserve the right to refuse entry.


We reserve the right to ask a guest to leave if they become violent or abusive.


The property's policy is to refuse certain bookings for the purpose of group events or parties, including per-wedding stag and hen parties.


We reserve the right to charge incidentals to the credit/debit card held on record.